TY  - JOUR 
AU  - Melendo, L.
AU  - Yustres Duro, Pilar
AU  - Cuesta Valiño, Pedro
PY  - 2024
SN  - 2659-3270
UR  - http://hdl.handle.net/20.500.12020/1400
AB  - This study made a systematic review of the literature using the PICOC methodology. The results
related to methods, tools, criteria, development and purchasing stages involved in the evaluation of
website usability are described. It was demonstrated...
LA  - en
PB  - Global Institute for Research Education & Scholarship: Amsterdam, Netherlands.
TI  - Keys to usability in retail e-commerce: A systematic review of the literature
T2  - Claves de la usabilidad en el comercio electronico minorista: una revision sistematica de la literatura
DO  - https://doi.org/10.3232/UBR.2024.V21.N1.17
M2  - 778
KW  - User Experience
KW  - Usability
KW  - Customer Experience
KW  - E-commerce
KW  - Retail
VL  - 21
ER  -